AEO
Parcel.LK AEO
The answer, before the call.
- Client
- Parcel.LK
- Services
- AEO
- Industry
- Logistics
- Year
- 2026
The idea
Most courier questions have a short answer. Where is my parcel? How long will it take? Do you deliver here? The site gives that answer first, in words an assistant can read out.
01/ Brief
Same questions, every day
Customers kept asking the same things about tracking, delivery times, coverage, pickups and overseas shipping. Those answers needed to live on the site, in a form search engines and voice assistants can lift straight out.
02/ Idea
Questions in, answers first
A 20-question FAQ page with each question as the heading and a one- or two-sentence answer, FAQPage schema on the FAQ and service pages, and question-led guides such as how to send a parcel, courier charges and sending overseas.
AEO process
Collect the real questions, write short answers, mark them up, then build the longer guides around them.
The AEO work, piece by piece


Live on parcel.lk


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